For International Patients

To contact the National Scientific Oncology Center (NSOC), please fill out the application form in the 'Foreign Patients' section on our official website.

Provide your contact information, briefly describe the reason for your inquiry, and attach your available medical documents.

After receiving your application, specialists from the International Patient Department will contact you to clarify details and explain the next steps.

If you experience any difficulties sending documents, you can email us at: nrockz@intpatients.com.

For the initial evaluation of your medical case, we recommend preparing:

• A copy of the patient's passport.
• A medical report indicating the diagnosis.
• Results of laboratory and instrumental investigations.
• Doctors' conclusions and medical history extracts.
• Histological and immunohistochemical examination results (if performed).
• Molecular genetic testing results (if available).
• Information on previous treatment: surgeries, chemotherapy, radiation therapy, and other treatments.

If you have CT, MRI, PET-CT, or other imaging results in DICOM format, please contact the International Patient Department to arrange how to send them.

It is not required to have all listed documents for the initial inquiry. If any results are missing, send the available materials. If necessary, our specialists will inform you which additional documents are required.

After receiving your request, specialists from the International Patient Department check the document completeness and transfer the medical information to NSOC specialized physicians.

Doctors study the provided materials and determine possible options for further examination and treatment.

If necessary, additional medical documents or test results may be requested.

Once the medical opinion is ready, the patient receives information regarding the recommended action plan, available treatment options, and an estimated cost of medical services.

The cost of treatment is determined individually and depends on the diagnosis, disease stage, patient's condition, scope of required diagnostics, and chosen treatment strategy.

After reviewing the medical documents and receiving recommendations from specialized doctors, we will prepare a preliminary cost estimate for the medical services.

The final cost may change following an in-person evaluation of the patient and refinement of the treatment plan.

To receive preliminary cost information, please submit your medical documents via the application form on our website.

Yes, a preliminary review of medical documents and a consultation prior to arriving in Kazakhstan can be organized upon agreement with NSOC specialized medical experts.

The format, feasibility, and cost of the consultation are determined individually.

This allows the patient to obtain a medical opinion in advance, discuss potential treatment options, and plan their journey accordingly.

Once the diagnostic or treatment plan is agreed upon, specialists from the International Patient Department will assist with organizing your visit to NSOC.

We coordinate the patient's interaction with specialized clinical departments, advise on required documentation, and agree on further organizational steps.

Before traveling, we recommend contacting our department in advance to confirm the date of visit, diagnostic/treatment program, and key organizational details.

Visa requirements depend on the patient's citizenship and the current entry regulations of the Republic of Kazakhstan.

Before planning your trip, we recommend checking current visa requirements through official government sources of the Republic of Kazakhstan or the Kazakh diplomatic mission in your country.

If an official invitation letter or additional information from the medical center is needed for travel arrangements, please notify our department upon inquiry. Issuance of required documents is addressed on a case-by-case basis.

Specialists from the International Patient Department can advise on logistical matters related to your travel to Astana and provide available information regarding accommodation options and transportation.

The necessity and availability of organizing transfers or additional support services must be agreed upon with the department prior to arrival.

Accommodation, travel, and other incidental expenses are not included in the cost of medical treatment unless agreed upon separately.

Upon completion of treatment, the patient receives medical documentation detailing the results of the performed diagnostics and treatment in accordance with standard procedures.

If necessary, the attending physician provides guidelines for follow-up care, routine check-ups, and subsequent treatment steps.

After returning home, the patient may contact the International Patient Department regarding any administrative questions concerning medical records or further communication with NSOC.